PHOENIX, Ariz. (Aug. 31, 2018)—Adopt Technologies, a Phoenix-based information technology company, has made Inc. magazine’s list of the 5000 fastest growing companies in America and was the fastest growing IT Management company in Arizona. Ranked at number 2152, this milestone marks an impressive achievement by CEO Brett Helgeson who purchased the company in 2012 after serving as Director of Operations for six months.
According to Helgeson, much of the company’s success can be attributed to a philosophy of honest and transparent business practices in an industry known for complicated tech speak and IT executives heavy on industry knowledge but light on business strategy. Helgeson had previously owned a commercial construction company that managed and executed over $56 million of commercial construction projects in the Phoenix metropolitan area.
Since taking the helm at Adopt Technologies, Helgeson has presided over an impressive turnaround, growing its user base by over 2,500 percent, and revenue by more than 960 percent during his tenure.
The company provides managed IT services for small and medium-sized businesses with 300 or fewer employees, and specializes in software hosting and cloud computing services. Employees of Adopt Technologies assist clients in migrating from traditional servers to their cloud platform. Afterwards, Adopt’s typical client saves 25-40 percent on their IT expenditures; some save as much as 50 percent.
Transparency as a business philosophy is a priority, and Adopt practices it through the client acquisition process and beyond. Helgeson’s team evaluates infrastructure, third-party contracts, software solutions, and other determinants to find the best approach to help clients reach productivity and efficiency goals, as well as create the right mix of technology to support business goals and growth strategies.
“The business model they practice is a good one,” said Zach Teegarden, vice president of CS Construction. He’s been a client of Adopt’s since 2012. “Adopt listened to my business’s needs and then developed a unique solution for us–as opposed to fitting everyone and everything into one IT solution.”
Helgeson said, “Sometimes new clients are shocked when we re-negotiate vendor contracts and reduce previous hardware expansion plans because they are incompatible with their business growth objectives or current IT best practices and trends. We end up saving them money when, in the past, they were used to IT consultants increasing their costs without regard for tying budgets to actual growth plans.”
In addition to allowing clients to save money, Adopt is constantly innovating. When an improvement or efficiency is developed for one client, it’s rolled out to all of their clients. “We feel like we have to earn their business and demonstrate our value every month,” said Helgeson.
Clients of Adopt Technologies are not locked into long, difficult-to-navigate contracts. Every client pays month-to-month and can change or cancel at any time. As a result, almost none of them cancel. Adopt boasts a 97% retention rate, and, a satisfaction rating of 99 percent.
Finally, the very name of the company is a part of its success. Helgeson and his wife Gretchen are raising three children they adopted. Rather than being hired, each one of the company’s employee feels they were adopted by bosses–“parents”–with good senses of humor, as well as a benevolent perspectives, balanced by willingness to take risks.
Helgeson was recognized by the Phoenix Business Journal with a Top Tech Executive Award in 2016 as well as ASU’s Sun Devil 100 earlier this year.
“We are a company composed of team players, a family. We are people with open hearts who are able to express thoughts, feelings, and emotions with less drama, more honesty, and in a spirit of freedom,” said Helgeson’s partner Ryan Treisman, who serves as the company’s chief technology officer.
The company is headquartered in Phoenix and provides managed IT services, 24/7 help desk support, cloud computing migrations, services and support, cybersecurity, data recovery, and IT consulting services. They support thousands of users and have blocked billions of vulnerabilities boasting a 4.8 second wait time on their help desk. For more information visit www.adopttechnologies.com or call 1-844-335-0053. For interviews contact Tony Felice at 480-567-6890.
About Adopt Technologies
Founded in 2004, Adopt Technologies is a Phoenix IT Company providing managed IT services, cloud computing, cloud migrations, business computing consulting, 24/7/365 support, and beck-and-call help desk services. Adopt Technologies is considered a leader in cybersecurity as it relates to small and medium-sized businesses, blocking more than a billion vulnerabilities each year and teaching clients and prospects the important front-line defense strategies to keep their data safe. The company has experienced explosive growth, outperforming projections every year since 2011 by introducing innovation and personalized service to an industry known for frustration and confusion for business owners. The leaders at Adopt are business experts with a deep knowledge of information technology rather than tech people with no knowledge of how business is run. Boasting a 99 percent client satisfaction rate, the company was recently named to the Inc. 5000 fastest growing companies in America as well as being recognized by the Phoenix Business Journal as a Top Tech Executive Leader.
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